CS AI Assistant

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CS AI Assistant

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Settings

Access code (only needed if the admin enabled it).

LiveChat analysis

Pull chats from LiveChat for a date range and let the AI analyze them (summary, sentiment, agent quality, issues).

Brand / group From To Max chats

Investigate a report

Paste a TL / OCMS report (any language). The AI extracts the brands, usernames and keywords, pulls the real LiveChat chats, and returns exact Chat IDs with evidence.

Report date (if not in text) Max AI reviews

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CS AI Assistant

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